A phone rings at the LTS Help Desk. What will it be? A question about library hours? A print job gone awry? A failure to connect to the Internet? Could be easy, could be not.
This summer Lehigh announced its new HawkWatch communications system, which allows students, faculty, and staff to receive university emergency text messaging, delivered to mobile devices, office p
Erin Clavier, Acquisitions/Library Assistant, completed three Association for Library Collections & Technical Services (ALCTS) web courses: Fundamentals of Acquisitions, E
Most Lehigh faculty and staff have transitioned to Cisco Unified Communications and received their new Cisco phones. Here are the 3 top tips for making efficient use of Cisco voicemail.
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