We are writing to make you aware that Banner will be unavailable due to scheduled maintenance on Saturday, November 7 starting at 10:30 p.m. until 9:30 a.m., Sunday, November 8. The purpose of the maintenance is to upgrade the Banner APIs necessary for the expansion phase of our Banner to the Cloud Project. Please check LTS Alerts for any updates in the event that this timeframe is altered.
What systems will be affected?
All Banner-central systems will be unavailable during the maintenance period. These include:
- Banner Admin (Application Navigator)
- Banner Document Manager
- MS Access Databases
- Production Banner Database
- Self-Service Banner
Interfaces (eBill Suite, EnrollmentRx, JumpForward, etc.) will not interact with Banner during this time. Once the work has concluded, the Banner-central systems will be returned to an available state, overnight processes will be run, and interfaces will be reconnected to resync with Banner. We anticipate no process changes for normal business hours.
We regret any inconvenience this may cause and appreciate your patience. If you have any questions or concerns, please contact the Help Desk at (610) 758-4357 or email firstname.lastname@example.org.
Library and Technology Services