LTS administrative services director Pamela Steigerwalt to retire March 31, 2020

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Pamela Steigerwalt

Pamela Steigerwalt, who has served as Director of Administrative Services for Library and Technology Services (LTS) since 2017, has announced that she is retiring from Lehigh University on March 31, 2020.

Pam began her career nearly 35 years ago, beginning as a coordinator in what was then known as the Lehigh University Computing Center (LUCC), and served in a series of progressively responsible administrative and financial roles until her most recent appointment.

“Pam’s expertise and deep knowledge of Lehigh’s finance, budgeting, accounting, personnel, and planning processes have been crucial to every project we’ve undertaken,” said Greg Reihman, Vice Provost for Library and Technology Services. “Sometimes she is front and center, finding solutions and orchestrating projects. Other times she is more behind the scenes, identifying sources of funding, coordinating with our partners across campus, and making sure our work complies with Lehigh’s policies and procedures. But either way, she has played a key role in making our work effective, efficient, and successful. We are all grateful to Pam, not only for her years of service, but also for the conscientious way she has prepared her team to continue her legacy into the future.”

As director, Pam was responsible for budgetary management, strategic planning, and operational oversight for the Lehigh’s Libraries, Technology Services, and the Center for Innovation in Teaching and Learning. She has provided steady guidance through many LTS milestones, such as the formation of Library and Technology Services as a merged organization in 1998, the 2005 renovation of Linderman Library, and the renovations in Fairchild-Martindale Library that created student collaborative study spaces, the CITL, huddle rooms, and The Grind @ FML cafe, which opened in Fall 2019.

Pam has been a central figure in guiding administrative activities across our organization. She has provided leadership in ensuring the safety, usability, and aesthetics of our facilities, and has advised and facilitated the recruitment and hiring of LTS personnel. She led a decentralized administrative support team, coordinating contracts, purchasing, finances, and so much more. Her thoughtful, measured, yet progressive leadership style has provided stability and continuity during phases of rapid change in our organization. During her tenure, she also served on a number of planning and implementation committees, including the Diversity & Inclusion Committee, whose work resulted in the creation of the 5th floor Meditation Space at Fairchild-Martindale Library.

Pam graduated from Cedar Crest College in 1997 with a Bachelor of Science degree in Business Administration.

We wish Pam well in her retirement and thank her for her outstanding service to Lehigh!

A joint on-campus reception will be held for Pam and for Manny Pena, Director of Enterprise Systems, who is also retiring next month. Please join us on Friday, March 6th, from 3:00 to 5:00 p.m. in the Linderman Library Rotunda as we celebrate their many contributions to Lehigh and Library and Technology Services.