On August 26, 2014 HP announced a worldwide voluntary recall and replacement program for certain AC power cords shipped with HP/Compaq notebooks, computers, and accessories. These AC power cords were shipped with products and accessories sold from Sept 2010 through June 2012. The AC power cords have the potential to overheat, posing a fire and burn hazard. HP recommends that customers cease the use of the affected AC power cord. HP customers affected by this problem will be eligible to receive a replacement AC cord at no cost.
The full text of the HP recall notice can be viewed on the HP website.
How to determine if your power cord is affected:
The HP Power Cord Replacement website will have information on how to obtain a free replacement if you are affected by this problem.
Questions regarding this notice can be directed to the LTS Helpdesk
610-758-HELP or email@example.com
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