If you have ever submitted an online request for LTS Help (lehigh.edu/help), you have used our issue-tracking system, FootPrints.
A phone rings at the LTS Help Desk. What will it be? A question about library hours? A print job gone awry? A failure to connect to the Internet? Could be easy, could be not.
This summer Lehigh announced its new HawkWatch communications system, which allows students, faculty, and staff to receive university emergency text messaging, delivered to mobile devices, office p
Eric Zematis, the chief information security officer (CISO) at Charter Oak State College in New Britain, Connecticut, has been named CISO at Lehigh University, effective Dec. 17.
In the Spring of 2018, Library and Technology Services (LTS) engaged an external consultant company, MOR Associates, to perform an independent assessment of client satisfaction for the services pro
Incoming First Year Students are invited to complete a summer online orientation to LTS, called the LTS Ramp Up.
Library and Technology Services, in partnership with the Lehigh Valley Association of Independent Colleges (LVAIC) will host a half-day workshop on cybersecurity on Thursday, October 4, 2018 from 9
Ready, set, create!
When Victor Contreras ‘20 was a high school freshman, a friend asked him if he wanted to buy his broken down iPhone 4 -- cracked on the front, cracked on the back, and a hole where the home button